Since all my bills are automatically paid by an electronic clearinghouse every month, I was surprised to get a disconnection notice from AT&T — to which, of course, I took a significant amount of umbrage.
Due to my daughter once again blatantly ignoring the house rules on cell phone usage and racking up almost $89 in text message charges last month, she’s been removed from the family plan. I removed myself, too, because I just don’t use it, leaving only my wife on an individual plan and saving us about [...]
Imagine my surprise when today I opened my statement for my business savings account XXXXXXX (an activity I do only a few times a year as there should be no activity in the account whatsoever) only to find that the balance is negative $19.83. Yup, that’s right — $19.83 less than $0.
Ironically, considering the dispute I have with Citibank about a fraudulent transaction, I received an offer from them for a second mortgage with a program much better than I could get myself as a loan officer. It was almost impossible to pass up, so I filed an application electronically. As seems usual in these cases, [...]
On April 13, 2005, I went to the Wells Fargo branch office within Safeway at [street] and [street] in [city], California to make a deposit into my business checking account (XXX-XXXXXXX).
The teller took my deposit and noticed that my business accounts consisted of only a checking account and a line of credit. She said that [...]
If I didn’t sweat the small stuff, we’d be much worse off financially. Every month there’s an issue with some account, whether it be an unauthorized charge or an errant late fee or interest charge. Unfortunately, only American Express has been totally forthright and honest, while the rest of the banks (including Citibank, Discover, Capitol [...]
I’m in a foul mood today:
it’s raining.
Petco couldn’t find my PetPals account number, no matter if I tried looking it up by phone number or last name.
I forgot my key to the post office box at home, so I couldn’t get my mail.
Aurora Loan Services has sent me to collections AGAIN, despite the fact that [...]
During my annual review of every finite detail of all my accounts (banking, credit, and retirement included), I found something I thought odd — I had a balance on my business Citibank card account, even though I expected to see a zero balance.
The entire balance from the July 18 statement was paid in full, received, [...]
I’ve been trying for a couple of years to get one of my 401(k) accounts rolled over to one of my other retirement accounts. Granted, I haven’t been trying all that hard, because it’s not a terribly difficult process. I just hate dealing with paperwork and bureaucracies.
Most of my efforts have been concentrated on the [...]
This response to my original letter came in two parts, the first an unsigned, error-riddled missive from an unknown service representative. It is fortunate for them (and not out of character) that the second letter arrived first.