A Letter to GE Capital…

Since the first day of opening up our CareCredit account, we have been subjected to significant errors on the part of GE Capital, been treated horribly by “customer service” personnel, and generally plagued by problems with the account. The loan has been paid in full — actually overpaid by $1.55 — yet hundreds more dollars [...]

A Message About NeoPets.com

Don’t assume that any “free” website aimed at kids is going to protect their personal information — despite any so-called privacy policies they may publish.

Citibank Finance Charges…

To Whom It May Concern:
My account number is XXXX XXXX XXXX XXXX and you owe me a refund of $70, plus accumulated interest charges — totaling approximately $75.
I recently performed my annual reconciliation and review of all my credit and banking accounts, including my Citibank Visa, and discovered that you charged me two separate late [...]