Wells Fargo Not-So-Fee-Free Accounts…

Imagine my surprise when today I opened my statement for my business savings account XXXXXXX (an activity I do only a few times a year as there should be no activity in the account whatsoever) only to find that the balance is negative $19.83. Yup, that’s right — $19.83 less than $0.

MAXIWEBINTRO Fraud…

Yet another fraud warning:
A charge appeared on my Citibank card on April 8 for $9.95 from MAXIWEBINTRO with a listed phone number of 253-660-0328. A quick web search revealed that the charge is a scam, a result of charges of randomly selected credit card numbers. Fortunately, after a few minutes of questioning, Citibank automatically found [...]

Sweat the Small Stuff

If I didn’t sweat the small stuff, we’d be much worse off financially. Every month there’s an issue with some account, whether it be an unauthorized charge or an errant late fee or interest charge. Unfortunately, only American Express has been totally forthright and honest, while the rest of the banks (including Citibank, Discover, Capitol [...]

American Airlines Trip Change Fee…

Dear American Airlines:
I object to being charged $100.00 (plus $5.00 in tax) for a frequent flier award travel change fee.
First, headlines during the past two months have touted American Airlines elimination of $100 change fees for mileage travelers. It isn’t until you actually try to change a flight that one discovers the unjust fee is [...]

Citibank Charges Undue Interest…

I spoke with a nimrod today who was employed as a customer service representative at Citibank. During my annual review of every finite detail of all my accounts — banking, credit, and retirement included — I found something I thought odd: the entire balance from the July 18 statement of my business Citibank card account [...]

ItsYourDomain Complaint, continued…

Once ItsYourDomain received my letter than I sent to ICANN, a flurry of emails went back and forth, unfortunately solving nothing.

A Letter to GE Capital…

Since the first day of opening up our CareCredit account, we have been subjected to significant errors on the part of GE Capital, been treated horribly by “customer service” personnel, and generally plagued by problems with the account. The loan has been paid in full — actually overpaid by $1.55 — yet hundreds more dollars [...]