Citibank Requests More Info…

Citibank contacted Day and Night Furnace regarding the dispute I have with them. Day and Night’s response was that “the work was completed and [I] am satisfied with the work.” Au contrare!

AA Response to Admirals Club…

I forgot to mention what American Airlines’ remedy was in regards to the letter I wrote to them last January about the difficulties we had with the Admirals Club in San Jose. At this point I’m not even sure where the response letter is.
The gist of it was that the employee who made the considerable [...]

The Obsolescence of Preboarding…

Due to my “research” performed when writing the previous article and the subsequent finding of a few more smut pages posted by my psychotic stalker, I looked more closely at some of the websites out there with my name on them and discovered myself quoted in an article in the Charleston Post and Courier reprinted [...]

A Response From GE Capital

This response to my original letter came in two parts, the first an unsigned, error-riddled missive from an unknown service representative. It is fortunate for them (and not out of character) that the second letter arrived first.

What a Tangled Web…

Did you ever notice how screwed up the English language really is? At first it seems so straightforward, but the endless list of exceptions makes it one of the most (if not THE most) complicated language in the world to learn.
Let’s start simply with the letter “A”. In school children are taught about both the [...]

Sheraton Vistana, the Sequel…

The story of our Sheraton Vistana mishaps continues, but to a lesser degree…
In my letter to the resort, I forgot to mention that I had called the Vistana weeks before our arrival, asking if they offered any discounts on Disney tickets. I was told, “No.” I decided to order the tickets from Disney online at [...]