Fixing the Qttask.exe No Disk Error…

Every now and then when I am sitting at my Windows XP system, an annoying error message just pops up out of nowhere. The title bar is a seemingly random four-digit hexadecimal value followed by “qttask.exe - No Disk”. The text of the message says “There is no disk in the drive. Please insert a disk into drive XX:.” At the bottom is the typical Cancel, Try Again, and Continue buttons.

The most annoying thing is that none of the button choices do anything to actual remove the error. The error message cycles back and forth showing an error message first for drive XX:, then for drive YY:, back and forth, over and over, at least 16 times.

Yes, that’s right — 16 times!!

That’s when I decided to do something about it.

But before I destroyed it, I had to find out more about it.

The qttask.exe program is a simple program that lets Apple’s QuickTime software (often bundled with iTunes) show up in the Windows taskbar. To me, the taskbar only needs to store the system’s volume control and be a place where I get a visual indication when I get mail. To hëll with everything else!

You’ll find solutions all over the ‘net that tell you (1) which registry entry to edit to stop qttask; (2) what option in the Control Panel to set; (3) to deselect the checkbox within the QuickTime software that says to display the control in the toolbar; (4) to remove and reinstall. None of that advice really matters or works. You think simply deselecting the checkbox will actually stop it from running in stealth mode?! Ha! Sooner or later, just like that bad apple MSN Messenger (that uses Microsoft’s own questionable sticky tactics), qttask will also eventually pop back.

The solution: Use the Task Manager to end the qttask process. Rename the qttask.exe file in your QuickTime directory to something else; you can even delete it as it is not used to play or view any QuickTime-associated data. Reboot. Simple!

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Responses

64 Responses to “Fixing the Qttask.exe No Disk Error…”

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  1. Response #1
    Jim (IP) on November 15th, 2003 at 7:48 pm

    I tried renaming the file (as you suggested), but I still get that message box popping up, telling me that there is no disk in the drive (for about five drives). Got any other ideas? –Jim

  2. Response #2
    richard on November 16th, 2003 at 9:34 pm

    It will continue until you reboot or kill the task. Also, check for multiple installations. - RDL

  3. Response #3
    Robert Kerr (IP) on November 23rd, 2003 at 6:58 pm

    i received three files that popping up often: 6d4:qttask.exe, \Device\Harddisk\DR1 and more?

  4. Response #4
    Upham (IP) on November 26th, 2003 at 2:00 pm

    This is info I found on the net. Credit to someone else! Simply open Quick time, Go File > Open Recent > Clear Menu. This clears all the recent movies you’ve seen that might of been played off a cd that is no longer in your cd-drive. I’m guessing Quicktime wants to touch-base with all the files it’s played in the past for some crazy reason??!!

  5. Response #5
    Upham (IP) on November 26th, 2003 at 2:08 pm

    –OR– you can remove this from the registry …. start/run: regedit navigate: HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows/CurrentVersion/Run/ delete: item with value qttask.exe Then reboot.

  6. Response #6
    richard on November 28th, 2003 at 3:21 pm

    That’s only a short-term bandage to the problem. You’ll run into the same error again. I need to point out that if you run QuickTime later, it reinstalls the registry entry — leaving you back in square one. Thus, my point above. - RDL

  7. Response #7
    Andrew (IP) on December 14th, 2003 at 1:17 am

    Thanks this is a truely annoying bug.

  8. Response #8
    Neil (IP) on December 20th, 2003 at 4:22 am

    I keep getting this bug 76c:qttask.exe - no disk and it says “Device\harddisk1\DR5″ but with different numbers. I’ve [tried] both “Clearing the menu” and going down the “regedit” route. Thanks very much, but it still keeps appearing. Any other ideas?

  9. Response #9
    richard on December 20th, 2003 at 9:41 am

    Did you try the delete or rename suggestion that I originally gave? Hello? Is anybody listening?! - RDL

  10. Response #10
    jess schulman (IP) on December 27th, 2003 at 3:59 pm

    I tried to go to registry and remove the item with value qttask, but when I followed the tree as above, there was NO item with qttask. i ended up renaming the file, and that seemed to stop it, but shouldn’t it have appeared in the registry?

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