Fixing the Qttask.exe No Disk Error…

Every now and then when I am sitting at my Windows XP system, an annoying error message just pops up out of nowhere. The title bar is a seemingly random four-digit hexadecimal value followed by “qttask.exe - No Disk”. The text of the message says “There is no disk in the drive. Please insert a disk into drive XX:.” At the bottom is the typical Cancel, Try Again, and Continue buttons.

The most annoying thing is that none of the button choices do anything to actual remove the error. The error message cycles back and forth showing an error message first for drive XX:, then for drive YY:, back and forth, over and over, at least 16 times.

Yes, that’s right — 16 times!!

That’s when I decided to do something about it.

But before I destroyed it, I had to find out more about it.

The qttask.exe program is a simple program that lets Apple’s QuickTime software (often bundled with iTunes) show up in the Windows taskbar. To me, the taskbar only needs to store the system’s volume control and be a place where I get a visual indication when I get mail. To hëll with everything else!

You’ll find solutions all over the ‘net that tell you (1) which registry entry to edit to stop qttask; (2) what option in the Control Panel to set; (3) to deselect the checkbox within the QuickTime software that says to display the control in the toolbar; (4) to remove and reinstall. None of that advice really matters or works. You think simply deselecting the checkbox will actually stop it from running in stealth mode?! Ha! Sooner or later, just like that bad apple MSN Messenger (that uses Microsoft’s own questionable sticky tactics), qttask will also eventually pop back.

The solution: Use the Task Manager to end the qttask process. Rename the qttask.exe file in your QuickTime directory to something else; you can even delete it as it is not used to play or view any QuickTime-associated data. Reboot. Simple!

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Responses

64 Responses to “Fixing the Qttask.exe No Disk Error…”

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  1. Response #21
    Steven (IP) on January 30th, 2004 at 5:18 pm

    I have a similar error message, however, my error simply says: “Quicktimeplayer: QuickTimePlayer.exe - No Disk” then in the entry bar is says, “There is no disk in the drive. Please insert a disk into drive \Device\harddisk1\DR1. HELP!!!

  2. Response #22
    richard on January 30th, 2004 at 8:31 pm

    That’s an easy one, covered under MS Knowledge Base Article 330137. Microsoft has acknowledged that this is a known problem in XP Pro and XP Home. Just make sure you insert a removable disk in your removable drive before you start the computer, and make sure that it’s a drive other than C:. - RDL

  3. Response #23
    jon (IP) on January 30th, 2004 at 9:07 pm

    I have ms win xp home version. I have pretty much same problem with people posted before me. My question is, How can i use task manager? Sounds stupid, but i can’t seem to locate task manager.

  4. Response #24
    richard on February 1st, 2004 at 9:34 pm

    Ctrl-Alt-Delete - RDL

  5. Response #25
    James (IP) on February 3rd, 2004 at 10:56 am

    There is a simple way to correct this problem. Click on Start, Click on Run. Type in -> MSCONFIG Click Ok. This will bring up the ‘System COnfiguration Utility’ menu. Click on the ‘Startup’ tab. In the ‘Startup Item’ area, you will see a checkmark in a box with ‘Qttask’ next to it. Uncheck the box. Click on ‘Apply’ and then Reboot your PC. This problem should not occur again. This will work for Win98 & XP. Enjoy.

  6. Response #26
    jon (IP) on February 3rd, 2004 at 4:55 pm

    I deleted qttask.exe. It seems to be working. However, everytime I open up quicktime application, this messege pops up; quicktimeplayer.exe-no disk there is no disk in the drive. please insert a disk into drive\device\harddisk1\dr3 The medium works just fine and play music/movie without any problem once you get rid of the warning popup. What now?

  7. Response #27
    Mike (IP) on February 4th, 2004 at 3:31 am

    Thanks for the help Richard. I’ve finally gotten rid of the qttask message. I uninstalled the program. QuickTime have no business creating a program which gives such a bad error message (cannot find disc!). Really sloppy, and REALLY annoying. I decided to completely uninstall and use a more professionally written program to view movies. Cheers!

  8. Response #28
    TexasRose (IP) on February 7th, 2004 at 1:08 pm

    I too have encountered this problem on more than one occasion. I was lucky enough to find your ‘fixes,’ however; I would have to agree with Mike (above) that it should not be ‘on the market’ as free or otherwise until a fix is issued by Apple. I visited their website and left a nasty Feedback note regarding that. I, too, am uninstalling as I type and will not use their products again! The more comments that they receive maybe they will accomplish something.

  9. Response #29
    666 (IP) on February 11th, 2004 at 10:41 pm

    There’s a program out there called QuickTime Alternative. Google knows where to find it. It lets you use windows media player to see quicktime movies. When you’re at it, you might as well get rid of RealPlayer or it’s more evil succesor RealOne. RealAlternative lets you see Real Media files without need for the spyware called RealPlayer.

  10. Response #30
    JellybabyPB (IP) on February 17th, 2004 at 8:14 am

    Thank you so much. I finally have a stress-free computer. Really do follow the first point. It seemed a bit unclear the explination - Just find the Quicktime folder in your program files folder and find the fle qttask and then rename to something like qqtask1. Thanxs again guys!

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